FAQ

  • Do I need to have a Netflix subscription?

    Yes. In order to use our tool, you need to have an active Netflix subscription.

  • Is this tool only available on Netflix?

    Yes. At the moment this tool can only be used on Netflix series.

  • Is it possible to use the tool on the mobile phone, tablet or smart TV?

    Not at the moment. Our tool is a Chrome Extension, which means it can only be used on this browser through a computer.

  • Is this tool only available for Chrome?

    Yes. Our tool is a Chrome Extension, which means it can only be used on this browser.

  • Can I pay with credit card?

    Yes! When checking out through the Paypal window there is an option to pay with your credit card without a Paypal account.

  • Is English the only language we can learn with the tool?

    Yes. At the moment it is only possible to learn English. We intend to add other languages in the future.

  • I don't think the translation is right. What can I do?

    The translations can always be edited in your "My Words". If you are not sure about the translation, you can always ask about it in our Community page.

  • There is no translation available. What can I do?

    You can add the word anyway and add your own translation later! The translations can always be edited in your "My Words".

  • I can't understand the translation of a word. What can I do?

    Don't worry! Our team of linguists will always be there for you. If a word or sentence is difficult to understand you can ask for an explanation in our Community page!

More questions?
Get in touch:

[email protected]